1. Concepts to be familiar with…
      1. Chapter 10
    1. Chp 14


Exam 4 Study Guide
 

Concepts to be familiar with…
 


Chapter 10



Chapter 10
-  Product, product line
-  Consumer and business goods
-  Services, GDP, Four I’s
-  Support goods
-  Idea Generation
-  Why new products fail
-  New Product Strategy steps
-  Cross functional teams
-  Market testing
-  Commercialization
 
 


Chp 14



Chp 14
-  Retailing
-  Four retailing utilities
-  Independent retailers and Corporate chains
-  Why is franchising attractive to franchisee?
-  Breath and depth of product line
-  Nonstore retailing examples
-  Online retailing advantages
-  Home shopping limitations
-  Retailing mix elements
-  Early growth in the retail life cycle
-  Merchant wholesales and the types
-  Key difference b/t merchant wholesalers and agents & brokers
-  Manufacturer’s branch office function
-  Manufacturer’s sales office function
 

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